We use a multimethod approach to examine dyadic and group interactions.
We focus on questions such as: Can people "catch" stress from a person with whom they are working? What are the psychological underpinnings of physiological synchrony? And when emotions are running high, what factors serve as barriers to "emotion contagion," and what factors potentiate it? We simultaneously measure interpersonal behaviors, such as eye contact, interruptions, and talk time, as well as physiology, performance, and self-reports. We study interactions in controlled laboratory settings, as well as in the field.
Our field studies include interactions between tutors and students on the day before a stressful exam, minorities and Whites in everyday interactions, patients and physicians in the doctor's office, and interactions between CEOs and project managers in organizational settings.