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How-To's How to Connect to the File Share Server Win How to Connect to the File Share Server How to connect a networked printer to your computer Wireless cards that work with NYU-Net Wireless How to setup wireless on Windows XP with Service Pack 2 (SP2) How to print a poster in Windows XP (revised 3/11) How to print a poster in Mac OSX Windows Powerpoint Poster printing FAQ How to disable active scripting in Internet Explorer How to setup Eudora for Windows XP How to adjust the quality of text on your screen in Windows XP How to buy Office2003 at NYU Pricing How to remove Spyware from your PC NYU-Approved Vendor contact info How to access NYU Pricing of Dell Computers via the web How to enable/disable NYUHome's SPAM filtering feature "Do I Have a Virus??" (Windows) Windows XP, Service Pack 2, and Retrospect Backup software Alternative web-browsers for Windows XP What to know BEFORE you buy a color-inkjet printer Endnote and Microsoft Word bug fix How to use the PC scanner in room 975 How to backup your data onto an external drive using "Iomega Backup Pro" software (WinXP) How should I run XWindows securely on OSX / UNIX / Linux? How should I run XWindows securely in Windows? Shop's Windows 7 Setup Policies How to download your NYU HOME email NOTE: Its essential to read carefully and skip nothing or you will permanently lose email. The instructions should stress better how important it is to change back to imap after you temporarily use POP. How to reset Windows Update if WU doesn't work How to Use Microsoft Sysprep to seal new Norton Ghost Images for distribution on multiple PCs. How-To for Apple Time Machine Backup software How To Install Boot Camp from an Image Wireless Cards That Work With NYU-Net Wireless NYU ITS' wireless program has left "beta" and is now available for anyone who has a valid NYU Net ID. Building locations are at a link at the end of the email. However, not all wireless cards are ideal with NYU's type of wireless. "But I have a PC laptop" Several people have had their laptops crash and data was lost. Hard drives are much more likely to crash on laptops (heat/friction inside the drive or simply dropping the laptop). Memory sticks work best with WinXP and OSX, while CD writers work fine in all versions of operating systems. One other option if the files are small is to email your important files to yourself as attachments. As long as you don't delete those emails, those files will stay on ITS' mail server as "backups" should something happen to your laptop. If you have one particularly important file that you can't live without, simply email it to yourself. How to Setup Eudora for Windows XP All new Windows XP computers in CNS and Psych have Eudora pre-installed on the system. Eudora is the email client that NYU ITS and the Shop staff support for Windows email. For substantial network security reasons, we do not support any other windows-based email clients. Here's exactly how to set it up: Click on the attachment directory and pick a place to save your attachments: we strongly suggest making a folder called ATTACH in your "My Documents" folder NEVER EVER use styled text -- it will mess up your attachments if those you send to use old or unusual mail clients. Your sender will get a blank email or garbage text. Don't change any options unless you have read Eudora's built-in Help first. Some will mess up your email. Go to the HELP menu and choose Topics if you are really curious about all of Eudora's options. How to Adjust the Quality of Text on your Screen in Windows XP Windows XP uses "ClearType" to make text look better on LCD panel displays and also on CRT displays. I find the default setting for ClearType too strong, but you can adjust them to your liking. You can also turn off ClearType entirely. The larger your display, the more likely you will need to use ClearType. http://www.microsoft.com/windowsxp/pro/using/howto/customize/cleartype/tuner/default.asp more info about Cleartype: http://www.microsoft.com/typography/cleartype/default.htm How to Buy Office2003 at NYU Pricing The licenses are $60 per user. The media pack is $27. The version is Office 2003 Pro and there are now no minimums - you can get as little as a one user license. This special pricing is for department purchases only. NYU accounts must be used to process the order. Not directly available to students to buy. To purchase this software at this price you must contact: Scott Jackson How to Remove Spyware from your PC
"How can I prevent adware and spyware from ever happening on my computer?" The best way to avoid all of this is to never install free software from the internet and particularly, never search for free music on the internet. If you search for free music, you will invariably be asked to download software. If you say "yes" to that, there's no doubt that you've added adware or spyware or both. I've noticed that Undergrads will read these cautions and install this stuff anyway because they want free music. Faculty should be wary of UG's using important computers. ADWARE "Adware" throws up additional pop-up ads when you web surf. Adware runs all of the time in the background and can slow you computer down 20% or more. Adware doesn't collect sensitive information about you while you surf, but it is often badly coded and can break the normal stability of your computer. Removing it is usually easy. There is excellent free software that you can download at the link below. **Just be sure to run Ad Aware's update to get the latest version before you scan your PC. "Ad Aware" has never caused a problem in the last 2 years on at least 100 PC's, so it comes very recommended. You do not need the $20 version of this software. There is no other software better than this for removing adware. http://www.lavasoftusa.com/support/download/ SPYWARE "Spyware" is much much more serious. It can collect all of your passwords, both when you websurf and when you login. It will compromise your computer so that someone on the internet can log into it at any time and grab software license keys or your credit card numbers. A hacker will install additional software onto your PC (like use your PC as a SPAM "mail server" or your computer will be used to launch network attacks against other computers somewhere else on the internet). Until NYU ITS firewalls NYU-Net, all of these risks are real and have already happened on our network several times. Users bear responsibility for spyware installed on computers because spyware usually piggybacks onto some "free" software that users downloaded from the internet, like file-sharing software. All file-sharing software is 100% a bad idea for any PC and it is 100% against Shop policy. It opens up your computer to hackers on the internet. Hackers love it when naive users install file-sharing software and then leave their computer running 24 hour a day on NYU-net. Removing spyware is much trickier than removing adware. I've tried all of the major software removal tools. Currently the best is PestPatrol. It isn't free but it is worth every penny of the $40 if you have spyware. Running PestPatrol is easy but be sure to read the list of what PestPatrol finds on your computer. If it looks really bad, you should reinstall the operating system. The problems about spyware: 1. Some spyware breaks the normal function of your PC by changing critical system files. So it is likely that you will need to completely reinstall the operating system to regain normal performance. I recommend reinstalling the operating system if you care about security of your passwords and charge-card #'s. 2. Varieties of Spyware change fast, so no spyware removal program is 100% accurate. It is not unusual for any spyware removal software to miss some spyware. This is another compelling reason to format your computer and reinstall the operating system if you find spyware on your computer. 3. The Shop staff is unhappy about finding spyware since it is usually the result of inappropriate non-academic use of a computer on the network. Spyware poses a huge security risk to the entire LAN, and to your data. http://www.pestpatrol.com/Products/PestPatrolHE/ NYU-Approved Vendor Contact Info CDWG: John Lauro
PCConnection: GovConnection Information Sheet TigerDirect: Juliana Martins - Corporate Account ManagerTigerdirect.com Mail: Business to Business Dept. Attn: Juliana Martins 7795 W. Flagler St., Suite 35 Miami, FL 33144 Order Phone Number: 1-888-498-4437 Order Fax Number: 305-415-4335 Attn: Juliana Martins E-mail: juliana.martins@tigerdirect.com
How to Access NYU Pricing of Dell Computers Via the Web NYU Purchasing made a short PDF about how to log onto Dell's NYU website to get NYU pricing. Please note that the Shop staff should be assisting you with PC hardware purchases and will help you generate a Dell price quote. Several Dell models are very poor choices, and the peripheral choices can have arcane compatibility issues. How To Enable/Disable NYUHome's SPAM Filtering Feature On August 20th 2004, ITS decided to activate automatic "light" spam filtering on all NYU HOME accounts without sufficiently announcing this change. This is potentially a serious problem, especially if you receive email in non-English languages. 2 faculty were dismayed that their outgoing emails landed in the NYU recipient's SPAM folders, so the emails were never seen by the recipients. If you don't ever want to miss an important incoming email, then you should disable spam filtering of your NYU HOME email account. It is easy to do, see below. Alternatively, one can enable the filter and then everyday go to your SPAM folder and look in there but, then, what exactly is the point of the SPAM folder if you have to sift thru it everyday? I don't see any benefit at all in spam filtering, though it is your choice to enable it or not. Be aware of the SPAM folder if you enable it. ITS' pages about spam filtering: https://home.nyu.edu/help/mail/spamfilter To disable automatic spam filtering on your NYU HOME account: Point a web browser to home.nyu.edu and log in. Look on the upper-right hand corner on the web page for "preferences" One option is spam filtering. Disable it "Ever since the Shop Staff set up my Laptop for Meyer Bldg Networking, it doesn't work on my Home Network..." In Windows XP, the sole setting that is relevant to your home networking for normal operation is that your laptop MUST be set to "obtain IP address automatically" in the TCP/IP networking control panel. Check that setting by double clicking on TCP/IP in the networking control panel. No other setting should significantly matter. Didn't work? You should cycle the power on BOTH your mini-router and cable modem (or DSL router), wait 2 minutes, and then try the above again. Note that Shop staff will not extensively troubleshoot your home networking problems. The above solution is easy for any user to do. Many users set up their home-networking poorly and it is not our responsibility to fix your home networking. Per policy, you should contact your broadband ISP and/or your router manufacturer's website about home networking issues. One handy XP command to troubleshoot networking: At any time, you can force your laptop to get a new IP address while on your home network. You should try this if all else fails. 1. when you go home, shut the laptop down -- do not leave it in sleep or hibernate mode 2. before you turn it on, insert the net cable -- REPEAT, insert the net cable Login as normal: Execute this command to force your netcard to get a new IP address go to start Still didn't work? Try this: Add these entries to your DNS list (in TCP/IP control panel): these are NYU DNS entries but should work anywhere in the world and you can use them with any internet service provider that uses standard internet configurations. DNS entries: "None of that worked" Look at the How-To about spyware and adware; some internet-related software that you downloaded could be mucking up your laptop's network config. Or, something is wrong with your laptop netcard, the net cables, or your home network configuration. Consult your Broadband ISP or the website of whomever makes your mini-router. "Do I Have a Virus??" (Windows) The simplest way to find out if you have a virus is to look at the Virus History Log in Norton AntiVirus: Windows XP, Service Pack 2, and Retrospect Backup software Using Retrospect and SP2 on a Client Computer:
When you log into home.nyu.edu or homemail.nyu.edu with a web browser, none of the pages are encrypted except the first login page. This means your emails are entirely readable as text if a hacker was to sniff and capture data via the internet. Thankfully there is a very simple way to encrypt the entire email session. when you use a web browser, type this: Everything works and looks exactly the same, but you'll see that the entire session is using SSL encryption. The "s" in the link forces the mail server to use SSL. Don't use home.nyu.edu to login since encryption only works with the above link. SSL is very standard and should work in all recent version browser software. If you are using I.E. browser, look for yellow padlock symbol in the lower right hand corner to confirm SSL encryption. Note that most modern email clients also support SSL (secure sockets layer), if you want to secure your mail client. Alternative Web-Browsers for Windows XP There has been a lot of media attention (and media hype) regarding Firefox web browser as an alternative to Internet Explorer for Windows XP. We also see that users are installing it onto their windows computers. The short version is "definitely wait until version 1.1 comes out." Why? 1. There is an independent auto-update engine in FireFox that will install patches to FireFox, but it has yet to be activated even once. If hundreds of PC's in Psych and CNS have Firefox and the auto-engine update fails, this creates a substantial security problem where Shop staff will have to install patches manually in order to protect your computers. Internet Explorer auto-patches every evening and that engine is proven to work reliably. We also have no idea which computers have FireFox installed. Users are usually not aware of the importance of patches to keep computers safe. For all of these reasons, the Shop will not support FireFox until it is at least version 1.1. 2. Recent estimates are that FireFox is installed in 8% of Windows XP computers in the USA. Hackers will become more interested in finding vulnerabilities and exploits to FireFox as market penetration increases. 3. Media hype that Firefox is "safer" than IE is profoundly misguided. At this time, FireFox is not a wise idea for our un-firewalled network of over 650 Windows computers. When this software proves itself in six months, we may install it on all new WinXP computers. "What about Netscape?" Where is my Mozilla Mail client or Thunderbird user-profile located on my computer? Where are my mail folders stored on my computer? Windows: On Windows the profile data is per default located in: bootdrive\documents and settings\[windows login name]\APPDATA\Mozilla(or Thunderbird)\Profiles\[random string].slt\ Mac OS X: ~/Library/Mozilla(or Thunderbird)/Profiles/[profile name]/[random string].slt NOTES: There will be a few sub-folders representing your IMAP folders and your local mail folders. The files that AREN'T ending in .MSF extensions are pure text files which are caches of your mail folders. If you enabled the "offline folders" option, you will be able to open your IMAP folders and files as pure text files. You will always be able to open your local (non IMAP) mail folders as text files. IMAP refers to those mail folders you see on your NYU HOME account when you login via a web browser. Those folders ALWAYS remain on NYU HOME's mail servers until you manually delete or move them.
What to know BEFORE you buy a Color-Inkjet Printer 1. The ink is surprisingly expensive and it dries out if not used. Endnote and Microsoft Word Bug Fix Question: Since installing EndNote 6, Microsoft Word XP (2002) or Word 2003 is running slowly or freezing periodically. Word is reporting error messages such as "Unknown Error 0x800A1007" or messages which indicate there are too many edits or not enough resources/memory. Memory usage gradually increases and the CPU usage climbs to 100% and stays there. I cannot save my document and I have to use the Task Manager in order to quit Word. Answer: There is a known problem that occurs with Word XP and 2003 where the use of certain smart tags in Word triggers a memory leak. Note that this problem was fixed in EndNote 7, but here are the steps to resolve the problem in EndNote 6:
How should I run XWindows securely on OS X/ UNIX / Linux ? To easily and securely run X applications on a remote machine, 1 forwarding. How should I run XWindows securely in Windows ? Securing Exceed - Hummingbird How to reset Windows Update if WU doesn't work Method 1 – Rename the Windows Update folder How to Investigate and Find Worms, Viruses, Trojans in Windows What else to do when investigating: |
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